Our Story

HPOne was started in 2006 with a singular vision: create custom sales, marketing and contact center solutions exclusively for the health insurance industry.

Since our beginnings, HPOne has grown dramatically. We may be bigger in size, but our focus on optimizing health insurance consumer interactions has never been clearer. We have become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and have expanded into five locations serving consumers and health plan members in every state.

Our mission continues to be creating loyal and profitable members for our clients, support the retention of those members through effective outreach and activation programs, and assist our clients’ quality of care initiatives with innovative solutions focused on improving measured Star Ratings tied directly to customer satisfaction and Medicare reimbursement.

Our Culture

We are a fast growing company in an industry that is rapidly changing. But a relentless focus on having the most qualified and engaged employees will never change.

The HPOne environment encourages collaboration, transparency, open dialogue, and professional growth. Employees routinely describe HPOne as "welcoming," "innovative" and "motivational." We treat employees across the entire organization like trusted colleagues, regularly seeking broad input to design what we know to be the best operation in the industry.

An entrepreneurial spirit is in our DNA. We require excellence in every task that we undertake. All contributions are valued and everyone on staff pitches in to create a culture where success is the standard and challenges are seen as an opportunity to learn and grow.

Every employee - from agents to programmers and senior management - is aligned around the central objective to deliver the most value for clients and consumers. Think your values align with ours? Checkout our careers and learn more about job opportunities.