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March 27 2007 Article source: www.medicalnewstoday.com
Sickness or injury can leave people in serious financial jeopardy even when they have health insurance, according to a report released by The Access Project and Brandeis University. The Illusion of Coverage: How Health Insurance Fails People When They Get Sick, reports findings based on in-depth interviews with dozens of insured Americans in seven states.
"Widespread debt and access problems among insured people represent major product failure in our private health insurance market," stated Carol Pryor, Senior Policy Analyst at The Access Project and co-author of the report. "Confusing and complex insurance policies, routine denial of claims that should be paid, and poor customer service plague the insurance industry. These problems call for the establishment of clearer rules and standards of accountability for health insurers."
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