Best Customer Service

Rather than having us tell you, we thought we would let our customers tell you why you should purchase your health insurance through HealthPlanOne.com

Dear Mary Jo and Chris,

I would like to commend you and Chris on a superb job throughout the process (which has moved at the speed of light!). I have contacted a number of health care reps in the past three years and you are clearly heads above all of them, and I will strongly recommend you whenever I can.

You have responded with alacrity, compassion and thoughtfulness. I cannot tell you how much it is appreciated and how critical this is, as you know.

My many, many thanks!

Elisabeth Ames
Law Office of Elisabeth Ames, NY

Because my husband is self-employed it has been up to us to scout out and purchase the best possible, and most affordable, health care plan for our family. Our first attempt through a small business association failed miserably and resulted in us paying an exorbitant premium for inadequate coverage. After finding Health Plan One, I thought that I would have to wade through a jumble of plans to decipher their value for our buck. Admittedly, my husband and I were both surprised with how easy it was to navigate Health Plan One’s website. Plans were displayed in a very ordered, easy-to-read fashion, and were also easy to compare. When we found the right plan for us, we quickly clicked our way through the application process and were approved for effective coverage within two days! Not only that, but our premium turned out to be less than what was originally quoted! As a small employer we know first hand the challenges that go alongside searching for a great price with an even greater value. Health Plan One really delivered! Thanks so much!

Monica Chadwell, TX

Just wanted to say how much I appreciate all of your help with my new Humana Plan. I very much appreciate you going the extra mile to help me with my application and finding a good family plan. The underwriter, Chris was also very helpful and I was able to get a plan that fit my family's needs and budget. Thanks again Bill. Take care.

Mary Hudson-Koklis

You guys are great !! Your returning calls / emails is very much appreciated.

It has been a long time since I received this good a customer service.

Thanks very much.

Regards,

-Rajesh.R

I just want to say how impressed I am with Healthplanone. The service was top notch and I can't believe how easy it was to find your website and get a real person on the phone right away to talk to. Vincent Errico took my call and his knowledge and expertise were exceptional. I was very impressed with your services and am so thankful and grateful you all were there for me when I needed you. I had called my employer to add my newborn son to my health insurance policy and the price was astronomical - I was mortified at the cost and called healthplanone and within minutes was relieved and overjoyed at Vincent's response. He even called me back twice to verify information which really made me feel I was important! Once again, thank you for such a great service you offer.

Sincerely,

Sally

Dear Mr. Stapleton:

The purpose of this letter is to tell you how pleased I am with the positive impression of one of your employees. Also, recognize and thank him for his valuable assistance with my recent urgent request. Mr. Vincent Errico who represented your company in a recent inquiry for health insurance was extremely helpful in not only fulfilling my request but followed up with subsequent phone calls to ensure that my needs were met.

It was close to Christmas and I needed my request to be cared for immediately. I was so impressed that Vincent went out of his to expedite my request. Customer service seems to be a thing of the past but I feel that when done well, as Vincent exemplifies, sets a company apart from the rest.

I appreciate very much how he gave of his time freely .Please pass on my heartfelt thanks to Vincent for everything that he has done to help with a very difficult family situation. He deserves a ³big pat on the back² and this communication put in his personnel records.

Yours sincerely,

Joanne
Rosemont, PA

Your customer service, Vincent, is excellent!!! Thank you very much for getting this to me so quickly. I will look this over, talk to my husband, and get back to you as soon as possible.

Thank you again.

Elise